Here at DHS we are always delighted to hear from happy customers.
Below are just some of the many messages we have received.
If you have used our services recently, we would love to hear from you, so why not fill out our customer feedback form?
This letter is to thank you for the work you carried out here, to my boiler and electric fire.
All the men who have advised and carried out the work -Ivan, Liam and Paul – have been courteous, punctual and efficient.
It is rare, these days, to meet such excellent service. I am most impressed and will certainly consult you should I have any problems with my heating in the future.
Mr R Smith
Dear Mr Parsons,
Just to thank you for the quick repair of our heating pump yesterday. Richard, the visiting engineer was excellent and nothing was too much trouble.
I was recommended to you by Care and Repair, and very pleased with the service I have received, your staff are an asset to the company.
I write to say thank you to Paul and the team, who helped me to come to terms with the operation of my Baxi heater.
Many thanks to Rich who managed to sort out a major heating problem we have had for years.
May I take this opportunity of thanking your engineer Chris who did a fantastic job, taking time and effort to resolve a problem with care and consideration. DHS should be very proud of him.
I am particularly pleased as your fitter did an excellent and very tidy job so that the remedial decorating amounted to very little. Please award him a gold star!!
I was very impressed with the thoroughness of Ian’s service. He explained all I wanted to know. What a very nice man.
I would especially like to thank Russell, not only for the meticulous way in which he carried out the work, but also for his telephone call advising me he would be a little later than expected.
This was much appreciated.
I would like to thank both you Ben and Duncan for the way in which you dealt with this work and that I will be happy to recommend your firm for any works to be carried out for other people and I will be happy to offer you any further works I may have.
The work for me was carried out to a high standard and both Ben and Duncan were polite, pleasant and they cleared up afterwards.
A job very well done at a very reasonable price to beat!
I would like to add a thank you for the quick and efficient completion of this order from enquiry to completion of installation. Your fitter, Russ, was quick, clean, and informative, and as to date, we are very pleased wight he Worcester Bosch boiler.
Your company is always a pleasure to do business with.
The engineer that attended was extremely helpful, patient and understanding, he is a credit to your company.
We are very pleased how quickly you were able to respond to our request and also pleased wight he high standard of all the work you have recently carried out for us.
We will certainly recommend you to others who may have a need for your services.
Our grateful thanks for a prompt response. We were impressed with the high standard of works, efficiency and courtesy shown by your engineer.
We will recommend your firm to any enquirers.
PS. Put us down for a yearly call for boiler service.
We are one of Bristol’s most trusted plumbing and heating companies. Providing first-rate work and excellent customer service are our top priorities, so if you want a team of plumbing and heating engineers you can rely on, get in touch today.